Year: 2020

Great Reasons to Hire IT Support Services

In this day and age, Information Technology plays a crucial role no matter what the size or your line of business is. It makes communication and management of your company’s everyday operations so much easier. And most importantly, it helps your business grow to its fullest potential. With this in mind, engaging an IT support provider like EC=MSP is something that you should consider. Doing so will benefit you, your employees, and your business in more ways than you can imagine.

Here are great reasons to hire IT support services:

To Gain Access to the Latest IT Tools

keyboardBelieve it or not, updates to the different types of software or applications are being released every single day. And, of course, you wouldn’t want your company to be left behind. Instead of spending lots of money and a great deal of your time trying to update your system, why not just leave the job to the experts? The best IT support service provider should be able to manage your company’s tools, software, hardware, and system better than anyone else. They know what’s new, and they will surely keep your business in the loop.

Also, through IT support services, you won’t have to worry about dealing with tricky IT issues. They will ensure that your business is equipped with only the best tools to stay ahead of the game.

To Have 24/7 Remote Monitoring

Mishaps may happen anytime, and this could severely affect your business if not addressed immediately. But if you have IT support technicians working with you, you will have the assurance that they will be monitoring your company’s system 24/7, and fix issues as soon as possible to avoid more problems.

To Meet Your Specific Needs

Every company has their own needs when it comes to Information Technology. It all depends on what you do, the size of your company, as well as your location. With IT support services, you have the option to have your plan customized so you will be able to meet your specific needs. You can even request for add ons later on if needed. These professionals will walk you through the different IT services, and help you choose what’s best for your organization.


To Improve Productivity

With better IT tools, there is no doubt that your employees’ productivity will be improved significantly. They will be able to focus on their everyday tasks, which, in turn, contributes to the success of your business.…

Scheduling for Business Communications

Business communications are quite important for companies as they talk to their customers and employees. Ideally, the more effective a communication method is, the more time it can save. You should note that business communication is available in different forms that include text messages, emails, and chatbots. With advancements in technology, businesses are in search of ways to keep in touch with their employees and customers.

There are times when simple text, chatbot, or email are not adequate. For instance, a business may need to schedule appointments with customers or employees to get more information. The truth is that businesses can check schedules and find appropriate times to call their customers. Fortunately, businesses can benefit from scheduling API software. Looking for a reliable scheduling API for my business does not have to be difficult. The following are some of the different ways scheduling can work with the business communications to offer the best experience possible.

Send Surveys

The good thing about surveys is that people do not have to meet face-to-face. In addition, they can be used to gather qualitative data and used in comparing different people’s experiences and perspectives. However, there are times you need more information.

If a customer or employee needs to expand their answers, scheduling calls on real-time availability of the representative is quite important. The appointments can be added to the representative’s calendar sync with scheduling software automatically. In this way, they can ensure they are not double-booked.

Schedule Training Sessions

You should note that business communications are quite useful in more than scheduling calls and receiving feedback. Moreover, they can be used to book training sessions for employees. The employees can be offered a list of locations, times available, and days based on their previous answers.

Book Paid Time Off

Paid time off is quite important for employee wellbeing and health. However, most employees do not take advantage of their entitled vacation as it is too complicated, and they think they are discouraged from doing so. If their calendars are synced with the HR software, they can easily schedule it easily. The dates are then sent to the manager for approval.

Medical Appointment Scheduling

You should note that scheduling is quite important for the doctor’s visits. Traditional methods that involved patients having to call to schedule appointments can be time-consuming. Therefore, there is a need to allow them to book appointments online. It is not only convenient but also faster.…

Choosing the Right Laptop

Everyone is wary about spending money nowadays, especially during the crisis that the whole world is going through. Hence, if we need to invest in certain equipment or appliances, we should be sure that what we are buying is worth our money. At present, since working from home or online studying is the new normal to avoid risking our health, investing in a good quality laptop if you do not already have one is one of the priorities. Some of us are dense or overwhelmed with all the information when buying a computer or a laptop. However, there is more to a laptop’s appearance when it comes to choosing the right one.

1. Choosing the Right Platform

There are three choices to choose from: Mac, Windows, and Chrome OS. Choosing the right platform is based on your personal preference. Some are used to using Windows, so they tend to stick to that. All have there own strengths and weaknesses. It’s best to research this before picking the right one for you.

2. Choosing the Right Size

Yes, size does matter. Laptop sizes usually start at 11 inches and go up to 17 inches. This choice is also up to you, of course, if portability is what you are looking for, you might prefer the smaller sizes. However, you should take note that smaller sized laptops do not support high-end specifications as the bigger sized laptops. So if you’ll be using the laptop for gaming and work, go for the bigger sized laptops.

different laptops

3. Choosing the right Specs

Choosing the right specification of your laptop can be confusing and overwhelming if you do not know the terms. It is best to do your research and ask questions first. Here are the main components that you need to do your research on: CPU, RAM, Storage Drive, Display, and Graphics chip.

4. Check Keyboard

If you know that you’ll be typing a lot, you need a comfortable keyboard. You would want a keyboard layout with full-sized keys. You can also find keyboards with back-lit features that will be easier to use on dimly lit places.

5. Brand Reputation

Each brand has a reputation for its products. You can see reviews of what other users have to say about a specific brand and model. There are also a lot of comparisons of each brand and model that you will find online. It is also best to be aware of this so that you can narrow down your choices.


6. Consider Your Budget

This is a huge factor. Of course, you should base your choices around your budget. There are many laptops now that are very affordable, but as you allot a bigger budget, you will be able to buy a laptop with better quality and specs.…

What to Expect from an IT Service Provider

We are living at a time when so many things revolve around technology. You should utilize the latest technology in everything you do to be on the right track. Companies or businesses are likely to benefit a lot from such. You are more likely to reach out to a wide range of customers when you incorporate technology into your business. This is applicable when running different marketing campaigns.

Technological advancements have played a criticalIT services role in boosting different business processes. It is possible when you incorporate different systems that allow you to run a number of processes smoothly. To make sure your company is up to date with the latest, you should look for an IT service provider.

One thing you should consider when hiring an IT service provider is experience. You can gauge this by looking at some of the successful projects they have carried out over the past. The amount a particular IT service provider is charging also matters. This may depend on your agreement. You can hire them on a permanent or contract basis. Do your research to know a particular company better. There are different services you should expect from an IT company. They include:

Data Backup and Recovery

Data is essential for any company. It helps most of them make informed decisions on several issues. IT service providers will suggest or provide different data backup sources they consider secure. The chances of losing your data are usually high, especially after a power blackout or when there are system lapses. IT experts will help in the backup and recovery process, which is vital in keeping your data.

Security Services

There are so many challenges you might face with the security of your data and other systems you are using. IT service providers will ensure everything is on check by monitoring your systems for any potential breaches and include different features that ensure your data or systems are well secured.


It is another service you will get from the IT experts you hireIT services for your company. They will always be ready to assist with the challenges you or your customers are experiencing with certain online services. Look for an IT service provider that is available 24 hours a day to get the kind of support you need.…

Tips for Choosing a Cloud Backup Solution

With cloud-based services growing in popularity, mainly due to their ability to drastically reduce capital costs, and acceptance, more and more organizations are looking to the cloud for backup data solutions. However, in a growing field that seems to launch a new competitor every other day, it is essential how you choose a cloud backup solution that is right for your business.

It is vital to use a cloud backup that keeps your data protected and safe. Without a safeguard, your organization can lose valuable data through malicious software or a natural disaster. Luckily, data backup and recovery has never been more straightforward. There has been a discovery that there are several key factors that every Server Message Block should look at before settling for cloud platform:


You need access to your files and documents computing Slow operating servers and unresponsive datastores could cost you days or weeks of operation. It will, in turn, lead to poor customer service and low productivity.


Most cloud backup servers advertise 99.9% uptime but check the contract to make sure that means what it looks like it says. The majority of providers have exceptions and clauses that could leave you without access to your information. It will help if you check the update schedule to make sure it works for your needs.

Ease of Use

Convoluted and challenging to use backup schemes that make the process a tad difficult are likely to be ignored or at least not followed as often as they should. It is best if you ensure your solution provider has a simple process that encourages your employees to follow backup protocols.

Data Security

Several high-profile data leaks at prominent data centers recently have thrown data security into the spotlight. Check what kind of methods your proposed solutions use thoroughly to ensure that your data is in safe hands. Standards compliance with rapid-fire advancement in cloud technology leads to a rise in the number of possible protocols, processes and storage schemes. It will help if you ensure whatever solution you decide on its compliant with the latest standards. It makes things much easier both for regularly scheduled backup and in case you need to move your data to another service later.…